PHUKET: As Airports of Thailand (AoT) and the Airport Express bus company trade blame for the lack of passengers on the Airport-to-Patong bus, tourists continue to find it difficult to locate the bus stop.

The most common complaint voiced by visitors is the lack of information both at Phuket International Airport and on line.

“It took me 20 minutes to find the bus stop,” Korean tourist Josh Yang told the Phuket Gazette today.